Refund Policy

Last Updated: October 2, 2025

Thank you for choosing 1760.io. We take pride in delivering high-quality creative, digital, and educational services tailored to each client’s goals. This Refund Policy explains how we handle cancellations, refunds, and service adjustments for all purchases and engagements made through our Site or via direct agreements.

1. General Policy

Because most of our work is custom-built and labor-intensive, all payments made to 1760.io are non-refundable.

If you wish to request a refund before work starts, you may do so in writing within 12 hours of purchase and before any creative, development, or consulting activity has commenced.

2. Service Agreements

Each client engagement is governed by a project proposal or service agreement that defines payment terms, deliverables, and timelines. In the event of a conflict between that agreement and this policy, the agreement shall take precedence.

3. Digital Products and Memberships

For digital downloads, templates, or online courses:

  • All sales are final once access credentials or materials have been delivered.

  • Subscriptions or memberships (e.g., access to the 1760.io Knowledge Base, paid education portals, or monthly site/business maintenance agreements) can be canceled at any time, but no partial refunds will be issued for unused time or features.

  • Access remains active through the end of the current billing cycle.

4. Website and Automation Projects

If a client cancels a project after work has begun:

  • Any completed deliverables will be transferred upon full payment for work performed to date.

  • Deposits and milestone payments are non-refundable and apply toward labor already completed.

  • If a project is delayed by the client for more than 14 days, the project may be placed on hold, and a reactivation fee in the amount of $150 will apply.

5. Exceptions

Refunds may be considered only under the following limited circumstances:

  • Duplicate payment made in error

  • Technical failure preventing delivery of digital content (verified by 1760.io)

  • Written approval from a 1760 company representative authorizing an exception

6. Disputes

Any billing or refund dispute must be submitted in writing to billing@1760.io within 14 days of the transaction date. We’ll review each request fairly and respond within 10 business days.

7. Contact

For all billing or refund inquiries, please contact:
📧 billing@1760.io
🌐 www.1760.io